Question 1

What's the difference between Start and Grow?

Accepted Answer

Start is built for freelancers and allows up to 100 processed invoices per month, one mailbox connection (Gmail or Outlook), CSV/Excel/PDF export and 1 year of history import. Grow unlocks unlimited AI invoice processing, multiple mailbox connections (Gmail/Outlook), a WhatsApp assistant with 300 questions a month, ZIP export, 2 years of history import and up to 3 custom fields of your own, like property or project.

Question 2

What does the Business plan include?

Accepted Answer

The Business plan is for businesses with advanced needs: all of Grow's capabilities unlimited, 4 years of history import, up to 10 custom fields the AI fills from every new document and priority premium support. It costs $59 per month, or $49 per month billed annually.

Question 3

What are custom fields?

Accepted Answer

Columns of your own on every document, like property, project or payment method. Pick a type (list, text, number, date or checkbox), fill them in the sheet view, many documents at once if you like, filter by them, and they appear as columns in CSV and Excel exports. Grow includes up to 3 fields and Business up to 10. On Business (and during the trial) the AI also fills your fields from every new document, following the description you wrote, and shows the line of the document it took the value from. Your own edit always wins.

Question 4

Is there a free trial?

Accepted Answer

Yes. The Grow plan includes a 30-day free trial with no credit card required. The trial includes up to 3 people in the account, you included.

Question 5

Can my team work in the same account?

Accepted Answer

Yes. Grow allows up to 3 people in one account and Business up to 10, the owner included. You invite each person by email and choose what they can do: admin, team member or view only. Everyone can connect their own mailbox and WhatsApp number, and every document lands in the same account. You can try it during the trial with up to 3 people.

Question 6

Can my accountant get access to my account?

Accepted Answer

Yes. On Grow and Business you invite your accountant as a view-only team member: they see your documents and can download exports without changing anything. They take one of the account's seats. You can also send them your documents without them signing in: an export by email, or a scheduled report every month. On Grow and Business you can also send every new document to them automatically.

Question 7

Can I upgrade or downgrade my plan anytime?

Accepted Answer

Yes. You can switch plans anytime, right from your dashboard settings. Upgrades take effect immediately; downgrades take effect at the start of your next billing cycle.

Question 8

How does annual billing work?

Accepted Answer

With annual billing you pay upfront for 12 months and get two months free. It is a single charge, and you can always switch to monthly billing at the end of the term.

Question 9

What does the Scale plan include?

Accepted Answer

Scale is built for accounting firms and bookkeepers: custom invoice-processing volumes, an accountant-manager dashboard to manage multiple clients from one place, accounting integrations (QuickBooks and others, on request), SLA agreements, API access, a personal account manager and guided onboarding. Pricing is set after a conversation with our sales team.

Question 10

I'm an accountant. Can I manage multiple clients?

Accepted Answer

For accounting firms managing multiple clients, the Scale plan includes an accountant-manager dashboard with a consolidated view of all clients, together with accounting integrations (QuickBooks and others, on request). Contact us for custom pricing and capabilities.

Feature	Start	GrowPopular	Business	Scale
Invoice processing
Invoices processed per month	100	Unlimited	Unlimited	Custom
GPT-4 powered AI accuracy
Manual invoice review and approval
Automatic duplicate detection
Connections and automation
Mailbox connections	One	Unlimited	Unlimited	Unlimited
First inbox backfill	1 year	2 years	4 years	Custom
Additional inbox backfill	Single inbox	3 months	6 months	Custom
Extend an additional inbox to full depth (one-off, before VAT)		₪49 · 2 years	₪79 · 4 years	Custom
WhatsApp assistant		300 questions/month	600 questions/month
Automatic daily sync
API access and integrations
Accounting integrations (QuickBooks and others, on request)
Working as a team
People in the account (owner included)	1	3	10	Custom
Access per person (admin, team member, view only)
A WhatsApp number for each person on the team
Organising documents
Sheet view with in-place editing
Custom fields (property, project, payment method)		3	10	Custom
AI fill of your fields
Reports and export
CSV, Excel and PDF export
ZIP export
Monthly accountant reports
Custom reports
Accountant sharing
View-only access for your accountant in your account
Accountant-manager dashboard (manage multiple clients)
Support
Email support
WhatsApp support
Priority premium support
Dedicated account manager
SLA agreements
Dedicated onboarding

Oneplanthatfitsyourbusiness

Start

Grow

Business

Full plan comparison

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